UK services

Domestic Electrical Appliance Service Liability in the UK: Who Is Responsible If a Repair Goes Wrong?

Domestic Electrical Appliance Service Liability in the UK: Who Is Responsible If a Repair Goes Wrong?

UkFixGuide Team
February 5, 2026

If a domestic appliance repair goes wrong, the next steps are to stop using it if unsafe, put the complaint in writing, and give one clear chance to fix or refund.

Repairs done but problem returned

Repairs done but problem returned

UkFixGuide Team
January 19, 2026

If a repair was done but the same problem has returned, act quickly and keep everything in writing. This explains how to push for a free repeat repair or a refund and when to escalate.