UK household bills
Bills & Payments
Prepayment meter problems
Prepayment meters can fail to register top-ups, drain credit quickly, or cut off supply without warning. This explains common UK causes, practical checks, and when to escalate with evidence.
Bills & Payments
Standing charges explained (UK)
Standing charges are daily fees added to UK energy bills even when little or no energy is used. This explains why totals jump and how to check, challenge, and fix common billing issues.
Council & HMRC
Council tax bill wrong after moving
A wrong council tax bill after moving is usually down to mismatched move dates, duplicate accounts, or missing discounts. Use a short evidence pack to get a revised bill before recovery action starts.
Council & HMRC
Council tax exemption refused
A council tax exemption refusal often comes down to the wrong category, missing date-matched evidence, or an occupancy misunderstanding. These steps help stabilise the account and get a proper reconsideration.
