UK complaints process
Driving & Transport
DVLA penalty issued due to admin delay
If a DVLA penalty has been issued because records were updated late, a fast, evidence-led challenge through the official route can stop escalation. This explains what to send, when to chase, and how to escalate if DVLA does not respond.
Driving & Transport
Licence renewal delayed causing job issues
If a licence renewal delay is stopping you working, use the official channel to request an urgent review with employer evidence. Escalate through the published complaints route if the case stalls beyond the normal timeframe.
Services & Contracts
Service not delivered — legal options
If a trader has taken payment but not delivered the service, set a written deadline and move to a refund request. Escalate via your payment method if they stall or go quiet.