UK complaints
Services & Contracts
Claim closed without decision
If a business closes a claim without a decision, a written reopen request and a deadline usually gets a proper final response or a clear route to escalate.
Services & Contracts
Evidence submitted but not reviewed
If your evidence has been submitted but not reviewed, the fix is to force written confirmation it is on the case file and pause any decision until it is considered.
Services & Contracts
Company ignoring formal complaint
If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.