travel complaints

Refund deadline exceeded by airline

Refund deadline exceeded by airline

UkFixGuide Team
February 1, 2026

If an airline has missed its refund deadline, a structured complaint plus the right escalation route usually gets movement. This explains what to prepare and when to escalate in the UK.

Package holiday complaint rejected

Package holiday complaint rejected

UkFixGuide Team
January 31, 2026

If a package holiday complaint is rejected, a structured written reply and a clear deadline usually prompts a final response. If it doesn’t, move to ADR with an evidence-led bundle.