tenant rights uk

Housing benefit stopped suddenly

Housing benefit stopped suddenly

UkFixGuide Team
January 9, 2026

Housing Benefit can stop suddenly due to suspension, missing evidence, or a change logged on the claim. Use these checks and steps to restart payments and protect your rent account.

Utility bill sent to wrong name

Utility bill sent to wrong name

UkFixGuide Team
January 8, 2026

If a utility bill arrives in the wrong name, it is usually a move-in record or meter/account mismatch. Use proof of occupancy and meter details to get the supplier to correct liability and stop wrong-name letters.

Withholding rent — when it’s allowed

Withholding rent — when it’s allowed

UkFixGuide Team
January 7, 2026

Withholding rent is rarely the safest way to get repairs done in the UK. This explains when deductions can work, what evidence helps, and how to escalate without creating avoidable arrears.

Mould and damp in rented property — tenant rights

Mould and damp in rented property — tenant rights

UkFixGuide Team
December 19, 2025

Mould and damp in a rented home is common in UK winters and often returns after cleaning. Use evidence-led reporting to separate condensation habits from repairs the landlord must address.

Landlord ignoring emails and calls

Landlord ignoring emails and calls

UkFixGuide Team
December 19, 2025

If a landlord ignores emails and calls, the repair can drift for weeks and the evidence gets messy. Use a clear written timeline, practical checks, and escalation routes that usually work in UK rentals.

Landlord ignoring repairs — escalation steps in the UK

Landlord ignoring repairs — escalation steps in the UK

UkFixGuide Team
December 15, 2025

If your landlord is ignoring repairs, stop sending endless polite chasers. In the UK, repairs move when you (1) document...

Tenancy deposit not returned after 10 days

Tenancy deposit not returned after 10 days

UkFixGuide Team
December 15, 2025

If your tenancy deposit is not returned after 10 days, don’t keep “chasing politely” forever. In the UK, this is...