standing charges

Small debt threatening letters explained

Small debt threatening letters explained

UkFixGuide Team
January 16, 2026

Small debt letters from an energy supplier are often automated and can be stopped by opening a formal billing dispute and asking for a collections hold. This explains what to gather, what to send, and when to escalate in the UK.

Prepayment meter problems

Prepayment meter problems

UkFixGuide Team
January 7, 2026

Prepayment meters can fail to register top-ups, drain credit quickly, or cut off supply without warning. This explains common UK causes, practical checks, and when to escalate with evidence.