smart meter issues

Small debt threatening letters explained

Small debt threatening letters explained

UkFixGuide Team
January 16, 2026

Small debt letters from an energy supplier are often automated and can be stopped by opening a formal billing dispute and asking for a collections hold. This explains what to gather, what to send, and when to escalate in the UK.

Utility bill sent to wrong name

Utility bill sent to wrong name

UkFixGuide Team
January 8, 2026

If a utility bill arrives in the wrong name, it is usually a move-in record or meter/account mismatch. Use proof of occupancy and meter details to get the supplier to correct liability and stop wrong-name letters.