service disputes

Formal complaint deadline missed by company

Formal complaint deadline missed by company

UkFixGuide Team
January 26, 2026

If a company misses its formal complaint deadline, a final written chaser with a fixed response window usually unlocks a proper decision. This explains what to send, what evidence matters, and when to escalate in the UK.

Evidence submitted but not reviewed

Evidence submitted but not reviewed

UkFixGuide Team
January 26, 2026

If your evidence has been submitted but not reviewed, the fix is to force written confirmation it is on the case file and pause any decision until it is considered.

ADR decision ignored by business

ADR decision ignored by business

UkFixGuide Team
January 25, 2026

If a business ignores an ADR decision, treat it as non-compliance and move to a clear final deadline and enforcement. This explains what evidence matters and when to escalate in the UK.