service disputes
Services & Contracts
Formal complaint deadline missed by company
If a company misses its formal complaint deadline, a final written chaser with a fixed response window usually unlocks a proper decision. This explains what to send, what evidence matters, and when to escalate in the UK.
Services & Contracts
Evidence submitted but not reviewed
If your evidence has been submitted but not reviewed, the fix is to force written confirmation it is on the case file and pause any decision until it is considered.
Services & Contracts
ADR decision ignored by business
If a business ignores an ADR decision, treat it as non-compliance and move to a clear final deadline and enforcement. This explains what evidence matters and when to escalate in the UK.