section 75
Services & Contracts
Company dissolved during dispute
If a company dissolves while a dispute is ongoing, the practical next steps usually depend on how payment was made and what evidence exists. This explains how to confirm status, use official payment-provider routes, and when to escalate.
Services & Contracts
Section 75 claim rejected by lender
If a lender rejects a Section 75 claim, the next move is to force a clear final response and escalate through the proper UK complaint route. This explains what evidence usually changes the decision and when to take it further.
Services & Contracts
Credit provider delays Section 75 decision
If your credit provider is delaying a Section 75 decision, treat it as a complaint about delay, pin down what evidence is missing, and set a decision date. Escalate through the formal complaints route and then to the ombudsman process if the delay continues.
Services & Contracts
Airline refund delayed
If an airline has agreed a refund but payment keeps being delayed, UK261 usually requires reimbursement within 7 days. Use a written deadline, gather evidence, then escalate to ADR or the CAA.
Services & Contracts
Section 75 claim explained
If a credit card purchase goes wrong and the seller won’t fix it, Section 75 can make the card provider equally responsible. This explains eligibility, evidence, and how to escalate a refusal.
Services & Contracts
Chargeback vs Section 75
Section 75 is a legal right for many credit card purchases £100–£30,000, while chargeback is a card-scheme process that can still be worth trying. This explains which to use, what evidence helps, and when to escalate.
Services & Contracts
Faulty product return refused
If a retailer refuses to accept a faulty product return, the issue is often a policy script rather than the actual rights position. These steps help gather evidence, challenge refusals, and escalate calmly.
Services & Contracts
Refund refused by company
If a company refuses a refund, the right next step depends on whether the purchase was faulty, misdescribed, or simply a change of mind. This checklist helps build evidence and escalate calmly through complaints and payment routes.
