refund problems
Services & Contracts
Bank sides with merchant in chargeback
If a bank rejects a chargeback after siding with the merchant, the next move is a formal complaint backed by targeted rebuttal evidence. This explains what to gather, the UK escalation path, and when to switch strategy.
Services & Contracts
Section 75 claim rejected by lender
If a lender rejects a Section 75 claim, the next move is to force a clear final response and escalate through the proper UK complaint route. This explains what evidence usually changes the decision and when to take it further.
Services & Contracts
Chargeback vs Section 75
Section 75 is a legal right for many credit card purchases £100–£30,000, while chargeback is a card-scheme process that can still be worth trying. This explains which to use, what evidence helps, and when to escalate.