refund problems

Bank sides with merchant in chargeback

Bank sides with merchant in chargeback

UkFixGuide Team
February 6, 2026

If a bank rejects a chargeback after siding with the merchant, the next move is a formal complaint backed by targeted rebuttal evidence. This explains what to gather, the UK escalation path, and when to switch strategy.

Section 75 claim rejected by lender

Section 75 claim rejected by lender

UkFixGuide Team
February 6, 2026

If a lender rejects a Section 75 claim, the next move is to force a clear final response and escalate through the proper UK complaint route. This explains what evidence usually changes the decision and when to take it further.

Chargeback vs Section 75

Chargeback vs Section 75

UkFixGuide Team
January 10, 2026

Section 75 is a legal right for many credit card purchases £100–£30,000, while chargeback is a card-scheme process that can still be worth trying. This explains which to use, what evidence helps, and when to escalate.