refund dispute UK

Cancellation cooling-off period UK

Cancellation cooling-off period UK

UkFixGuide Team
January 17, 2026

If a UK business refuses a cooling-off cancellation, send a clear written notice, lock down proof of dates, and escalate to a formal complaint and payment dispute if needed.

Company ignoring formal complaint

Company ignoring formal complaint

UkFixGuide Team
January 16, 2026

If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.