refund dispute UK
Services & Contracts
Cancellation cooling-off period UK
UkFixGuide Team
January 17, 2026
If a UK business refuses a cooling-off cancellation, send a clear written notice, lock down proof of dates, and escalate to a formal complaint and payment dispute if needed.
Services & Contracts
Company ignoring formal complaint
UkFixGuide Team
January 16, 2026
If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.