redress scheme
Housing & Tenancy
Letting agent closed complaint without action
UkFixGuide Team
January 22, 2026
If a letting agent closes a complaint without fixing the issue, push for a written final response and follow the official complaints route. If they still stall, prepare to escalate to the agent’s redress scheme.
Housing & Tenancy
Tenant fees charged illegally
UkFixGuide Team
January 7, 2026
Illegal tenant fees often appear as admin, referencing, inventory or renewal charges. This explains common UK scenarios, quick checks, and how to push for a refund.
