prepayment meter

Payment plan rejected by supplier

Payment plan rejected by supplier

UkFixGuide Team
January 8, 2026

If an energy supplier rejects a payment plan, it’s often linked to billing errors, missing readings, or a rushed affordability check. Use evidence and a written offer to push for a workable arrangement.

Prepayment meter problems

Prepayment meter problems

UkFixGuide Team
January 7, 2026

Prepayment meters can fail to register top-ups, drain credit quickly, or cut off supply without warning. This explains common UK causes, practical checks, and when to escalate with evidence.

Standing charges explained (UK)

Standing charges explained (UK)

UkFixGuide Team
December 21, 2025

Standing charges are daily fees added to UK energy bills even when little or no energy is used. This explains why totals jump and how to check, challenge, and fix common billing issues.