online shopping
Services & Contracts
Partial refund issued without agreement
UkFixGuide Team
February 5, 2026
If a company issues a partial refund without agreement, it can look like the dispute is closed when it is not. This explains how to reject it as full settlement and escalate through the right UK route.
Services & Contracts
Faulty product return refused
UkFixGuide Team
December 27, 2025
If a retailer refuses to accept a faulty product return, the issue is often a policy script rather than the actual rights position. These steps help gather evidence, challenge refusals, and escalate calmly.