meter readings

Final bill wrong after switching supplier

Final bill wrong after switching supplier

UkFixGuide Team
January 18, 2026

If a final energy bill looks wrong after switching supplier, a focused written dispute with dated readings usually gets it corrected. Escalate through the supplier’s complaints route before the Ombudsman if it stalls.

Direct Debit energy overcharging

Direct Debit energy overcharging

UkFixGuide Team
January 8, 2026

Direct Debit energy payments can rise sharply due to estimates, tariff changes, or billing errors. Use meter reads, evidence, and a clear complaint to reset the amount and recover credit.

Backdated energy bill shock

Backdated energy bill shock

UkFixGuide Team
December 19, 2025

A backdated energy bill can arrive after months of estimates, a move, or a meter change. Use readings, timelines, and the 12‑month backbilling rule to challenge it and agree a fair plan.