insurance complaint

Insurance claim rejected due to “non-disclosure”

Insurance claim rejected due to “non-disclosure”

UkFixGuide Team
February 10, 2026

If an insurer rejects a claim for “non-disclosure”, a focused complaint with the exact question set and a clear timeline often shifts the decision. This explains what to gather, how to complain, and when to escalate in the UK.

Insurer cancels policy after claim

Insurer cancels policy after claim

UkFixGuide Team
February 10, 2026

If an insurer cancels a policy after a claim, act quickly to avoid a cover gap and force a clear written reason. Use the insurer’s complaints process and escalate properly if the decision stands.

Insurance excess dispute

Insurance excess dispute

UkFixGuide Team
January 13, 2026

If your insurer is demanding the wrong excess, treat it as a formal complaint and ask for a written breakdown tied to your policy schedule. If it isn’t resolved, escalate to the Financial Ombudsman after the insurer’s final response or 8 weeks.