housing ombudsman

Evidence of disrepair rejected by council

Evidence of disrepair rejected by council

UkFixGuide Team
January 22, 2026

When a council rejects disrepair evidence, the fastest progress usually comes from a clear written resubmission and a formal complaint asking for an inspection and written decision.

No heating deemed “non-emergency” by landlord

No heating deemed “non-emergency” by landlord

UkFixGuide Team
January 22, 2026

If a landlord calls no heating “non-emergency”, the fix is creating a clear written timeline, using the official complaints route, and escalating when deadlines pass.

Medical evidence ignored in housing complaint

Medical evidence ignored in housing complaint

UkFixGuide Team
January 21, 2026

If a landlord’s complaint response ignores medical evidence, a focused review request and a clean escalation path usually get movement. This explains what to gather and how to push for a proper reassessment.