housing ombudsman
Housing & Tenancy
Evidence of disrepair rejected by council
When a council rejects disrepair evidence, the fastest progress usually comes from a clear written resubmission and a formal complaint asking for an inspection and written decision.
Housing & Tenancy
No heating deemed “non-emergency” by landlord
If a landlord calls no heating “non-emergency”, the fix is creating a clear written timeline, using the official complaints route, and escalating when deadlines pass.
Housing & Tenancy
Medical evidence ignored in housing complaint
If a landlord’s complaint response ignores medical evidence, a focused review request and a clean escalation path usually get movement. This explains what to gather and how to push for a proper reassessment.