Energy Ombudsman

Final bill wrong after switching supplier

Final bill wrong after switching supplier

UkFixGuide Team
January 18, 2026

If a final energy bill looks wrong after switching supplier, a focused written dispute with dated readings usually gets it corrected. Escalate through the supplier’s complaints route before the Ombudsman if it stalls.

Small debt threatening letters explained

Small debt threatening letters explained

UkFixGuide Team
January 16, 2026

Small debt letters from an energy supplier are often automated and can be stopped by opening a formal billing dispute and asking for a collections hold. This explains what to gather, what to send, and when to escalate in the UK.

Energy supplier ignoring complaint

Energy supplier ignoring complaint

UkFixGuide Team
December 30, 2025

If an energy supplier ignores a complaint, the issue can drift into arrears and automated debt action. Use a clear evidence trail, deadlines, and escalation routes to force progress.