Direct Debit
Services & Contracts
Auto-renewal charge applied after cancellation
If an auto-renewal charge was taken after cancellation, act quickly with a written timeline and use the right payment dispute route. Most cases resolve once cancellation proof and a firm refund deadline are put in front of billing.
Bills & Payments
Direct Debit energy overcharging
Direct Debit energy payments can rise sharply due to estimates, tariff changes, or billing errors. Use meter reads, evidence, and a clear complaint to reset the amount and recover credit.
Services & Contracts
Gym membership cancellation blocked
Gym cancellation requests can fail due to notice periods, portal-only rules, or third-party billing. Use clear written notice, keep evidence, and escalate with a formal complaint if charges continue.
Services & Contracts
Mobile contract cancellation issue
Mobile contract cancellations often go wrong when notice periods, PAC/STAC codes, or split handset/airtime agreements are misunderstood. This explains the usual causes, fixes, and what evidence helps when escalating.
Driving & Transport
Vehicle tax wrong or duplicated
If vehicle tax looks wrong or has been paid twice, it’s usually a keeper-change or Direct Debit overlap. Use a clear timeline and payment proof to get DVLA records and refunds corrected.