credit card dispute
Driving & Transport
Hire car company demands damage costs
If a hire car company demands damage costs after you return the vehicle, act quickly to dispute the charge in writing and demand the full evidence pack. This page explains what usually works in UK cases and when to escalate.
Services & Contracts
Company dissolved during dispute
If a company dissolves while a dispute is ongoing, the practical next steps usually depend on how payment was made and what evidence exists. This explains how to confirm status, use official payment-provider routes, and when to escalate.
Services & Contracts
Bank sides with merchant in chargeback
If a bank rejects a chargeback after siding with the merchant, the next move is a formal complaint backed by targeted rebuttal evidence. This explains what to gather, the UK escalation path, and when to switch strategy.
Services & Contracts
Travel company collapses mid-claim
If a travel company collapses while a refund or complaint is ongoing, the fastest route is usually through the card provider’s official dispute process while also registering a claim with the administrator.
Services & Contracts
Auto-renewal trap explained
Auto-renewal charges can often be refunded when consent or cancellation was unclear. Cancel first, gather screenshots, then complain and escalate via your payment provider if needed.
Services & Contracts
Section 75 claim explained
If a credit card purchase goes wrong and the seller won’t fix it, Section 75 can make the card provider equally responsible. This explains eligibility, evidence, and how to escalate a refusal.