consumer complaints

Formal complaint deadline missed by company

Formal complaint deadline missed by company

UkFixGuide Team
January 26, 2026

If a company misses its formal complaint deadline, a final written chaser with a fixed response window usually unlocks a proper decision. This explains what to send, what evidence matters, and when to escalate in the UK.

Complaint marked resolved without consent

Complaint marked resolved without consent

UkFixGuide Team
January 26, 2026

If a company marks a complaint as resolved without agreement, a short written reopen request and a clear deadline usually gets a proper final response. This page sets out what to send, what evidence matters, and when to escalate.