chargeback UK
Services & Contracts
Digital content refund refused
If a retailer refuses a refund for faulty digital content, a structured complaint and the right evidence usually shifts the decision. This explains what to send, what to keep, and when to escalate in the UK.
Services & Contracts
Travel company collapses mid-claim
If a travel company collapses while a refund or complaint is ongoing, the fastest route is usually through the card provider’s official dispute process while also registering a claim with the administrator.
Services & Contracts
Company ignoring formal complaint
If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.