chargeback UK

Digital content refund refused

Digital content refund refused

UkFixGuide Team
February 4, 2026

If a retailer refuses a refund for faulty digital content, a structured complaint and the right evidence usually shifts the decision. This explains what to send, what to keep, and when to escalate in the UK.

Travel company collapses mid-claim

Travel company collapses mid-claim

UkFixGuide Team
January 30, 2026

If a travel company collapses while a refund or complaint is ongoing, the fastest route is usually through the card provider’s official dispute process while also registering a claim with the administrator.

Company ignoring formal complaint

Company ignoring formal complaint

UkFixGuide Team
January 16, 2026

If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.