chargeback
Services & Contracts
Company dissolved during dispute
If a company dissolves while a dispute is ongoing, the practical next steps usually depend on how payment was made and what evidence exists. This explains how to confirm status, use official payment-provider routes, and when to escalate.
Services & Contracts
Chargeback reversed after merchant dispute
If a chargeback has been reversed after the merchant disputes it, act quickly to get the bank’s reason, rebut the key evidence, and switch route if needed.
Services & Contracts
Section 75 claim rejected by lender
If a lender rejects a Section 75 claim, the next move is to force a clear final response and escalate through the proper UK complaint route. This explains what evidence usually changes the decision and when to take it further.
Services & Contracts
Partial refund issued without agreement
If a company issues a partial refund without agreement, it can look like the dispute is closed when it is not. This explains how to reject it as full settlement and escalate through the right UK route.
Services & Contracts
Refund promised but never processed
If a company promised a refund but it never arrives, a written deadline and the official complaints route usually unlocks action. If that fails, escalation through the card provider can be the fastest route.
Services & Contracts
Auto-renewal charge applied after cancellation
If an auto-renewal charge was taken after cancellation, act quickly with a written timeline and use the right payment dispute route. Most cases resolve once cancellation proof and a firm refund deadline are put in front of billing.
Services & Contracts
Voucher issued instead of refund
If a business issues a voucher instead of a refund, reject it in writing and set a deadline for payment. If they stall, use the card provider dispute route with clear evidence.
Services & Contracts
Refund deadline exceeded by airline
If an airline has missed its refund deadline, a structured complaint plus the right escalation route usually gets movement. This explains what to prepare and when to escalate in the UK.
Services & Contracts
Hotel denies overbooking compensation
If a UK hotel refuses a confirmed booking due to overbooking, act at reception to secure relocation or a refund, then claim reasonable extra costs in writing with receipts.
Services & Contracts
Company requests mediation then withdraws
If a company offers mediation then withdraws, lock the timeline in writing and move to the formal complaints or payment dispute route. This page explains what to gather and when to escalate in the UK.
