card payments

Partial refund issued without agreement

Partial refund issued without agreement

UkFixGuide Team
February 5, 2026

If a company issues a partial refund without agreement, it can look like the dispute is closed when it is not. This explains how to reject it as full settlement and escalate through the right UK route.

Refund promised but never processed

Refund promised but never processed

UkFixGuide Team
February 5, 2026

If a company promised a refund but it never arrives, a written deadline and the official complaints route usually unlocks action. If that fails, escalation through the card provider can be the fastest route.

Voucher issued instead of refund

Voucher issued instead of refund

UkFixGuide Team
February 2, 2026

If a business issues a voucher instead of a refund, reject it in writing and set a deadline for payment. If they stall, use the card provider dispute route with clear evidence.