billing dispute

Policy terms changed mid-contract

Policy terms changed mid-contract

UkFixGuide Team
January 29, 2026

If a provider changes policy terms mid-contract, a focused written complaint and evidence bundle usually gets either the original terms restored or a penalty-free exit. This explains what to gather, how to escalate, and how to avoid avoidable arrears while the dispute runs.

Small debt threatening letters explained

Small debt threatening letters explained

UkFixGuide Team
January 16, 2026

Small debt letters from an energy supplier are often automated and can be stopped by opening a formal billing dispute and asking for a collections hold. This explains what to gather, what to send, and when to escalate in the UK.

Gym membership cancellation blocked

Gym membership cancellation blocked

UkFixGuide Team
December 19, 2025

Gym cancellation requests can fail due to notice periods, portal-only rules, or third-party billing. Use clear written notice, keep evidence, and escalate with a formal complaint if charges continue.