arrears

Payment plan rejected by supplier

Payment plan rejected by supplier

UkFixGuide Team
January 8, 2026

If an energy supplier rejects a payment plan, it’s often linked to billing errors, missing readings, or a rushed affordability check. Use evidence and a written offer to push for a workable arrangement.

Payment plan broken — consequences

Payment plan broken — consequences

UkFixGuide Team
December 25, 2025

If a payment plan breaks, fees and enforcement can start quickly. Use these practical steps to reset the plan, protect evidence, and escalate at the right time.

Council tax discount not applied

Council tax discount not applied

UkFixGuide Team
December 19, 2025

If a council tax discount hasn’t been applied, the bill is still treated as payable in full. These steps help confirm the cause, submit the right evidence, and stop recovery while it’s corrected.