Housing & Tenancy
Housing & Tenancy
End-of-tenancy dispute over unresolved repairs
If a landlord is withholding your deposit because repairs were never fixed, a clear timeline and the deposit scheme dispute process usually shifts things. This explains what to gather and when to escalate.
Housing & Tenancy
Improvement notice expired without action
If an improvement notice deadline has passed and repairs still haven’t happened, the next step is to get a written enforcement plan from the council and escalate via the council complaints process if needed.
Housing & Tenancy
Landlord ignores improvement notice
If a landlord ignores a council improvement notice, quick written updates to the council and a clear evidence bundle usually trigger the next enforcement step. This page sets out what to collect, what to avoid, and when to escalate.
Housing & Tenancy
Rent Repayment Order application rejected
If a Rent Repayment Order application is rejected, it is often due to fixable paperwork issues like landlord identity, dates, or missing rent proof. This explains what to correct, how to re-submit, and when to escalate if the tribunal does not respond.
Housing & Tenancy
Evidence of disrepair rejected by council
When a council rejects disrepair evidence, the fastest progress usually comes from a clear written resubmission and a formal complaint asking for an inspection and written decision.
Housing & Tenancy
Letting agent closed complaint without action
If a letting agent closes a complaint without fixing the issue, push for a written final response and follow the official complaints route. If they still stall, prepare to escalate to the agent’s redress scheme.
Housing & Tenancy
Boiler repaired temporarily then fails again
If a boiler repair only works briefly and then fails again, treat it as a repeat-performance issue and push for a return visit under the original job. This explains what evidence helps and when to escalate if the firm delays.
Housing & Tenancy
No heating deemed “non-emergency” by landlord
If a landlord calls no heating “non-emergency”, the fix is creating a clear written timeline, using the official complaints route, and escalating when deadlines pass.
Housing & Tenancy
Council delays enforcement notice for months
If your council’s planning enforcement case has stalled for months, use a structured chaser and then the official complaints process to force a clear update and decision date.
Housing & Tenancy
Independent survey contradicts landlord’s claim
If an independent survey contradicts the landlord’s claim, focus on a written deadline, evidence, and the council inspection route. This usually breaks the stalemate and gets repairs scheduled.
