UkFixGuide Team
Housing & Tenancy
Repairs done but problem returned
If a repair was done but the same problem has returned, act quickly and keep everything in writing. This explains how to push for a free repeat repair or a refund and when to escalate.
Housing & Tenancy
Unsafe repair work left unfinished
If a trader has left repair work unfinished and unsafe, act quickly with a written deadline, evidence, and a clear plan to escalate. This page sets out the practical steps that usually get movement in UK cases.
Housing & Tenancy
Landlord delays repairs citing contractor issues
If a landlord keeps delaying repairs because a contractor “can’t attend”, a written deadline and the council’s official reporting route usually move things forward. This explains what to collect and how to escalate calmly in the UK.
Housing & Tenancy
Final bill wrong after switching supplier
If a final energy bill looks wrong after switching supplier, a focused written dispute with dated readings usually gets it corrected. Escalate through the supplier’s complaints route before the Ombudsman if it stalls.
Services & Contracts
Service not delivered — legal options
If a trader has taken payment but not delivered the service, set a written deadline and move to a refund request. Escalate via your payment method if they stall or go quiet.
Services & Contracts
Cancellation cooling-off period UK
If a UK business refuses a cooling-off cancellation, send a clear written notice, lock down proof of dates, and escalate to a formal complaint and payment dispute if needed.
Services & Contracts
Auto-renewal trap explained
Auto-renewal charges can often be refunded when consent or cancellation was unclear. Cancel first, gather screenshots, then complain and escalate via your payment provider if needed.
Services & Contracts
Company ignoring formal complaint
If a company is ignoring a formal complaint, send a final written chaser with a deadline and then escalate through the correct UK route. This page explains what to collect and what to do next.
Money & Legal
Scam charge on bank account
A scam charge can often be stopped or recovered if it is reported quickly and the right evidence is kept. This explains what to do next with the bank and when to escalate.
Money & Legal
Frozen bank account issue
If your UK bank account is frozen, act quickly to get a clear reason, submit the right evidence once, and use the bank’s complaints route to force a timeline. This page explains how to stabilise essentials and when to escalate.
