UkFixGuide Team
Services & Contracts
Complaint marked resolved without consent
If a company marks a complaint as resolved without agreement, a short written reopen request and a clear deadline usually gets a proper final response. This page sets out what to send, what evidence matters, and when to escalate.
Services & Contracts
Evidence submitted but not reviewed
If your evidence has been submitted but not reviewed, the fix is to force written confirmation it is on the case file and pause any decision until it is considered.
Services & Contracts
Company refuses alternative dispute resolution
If a company refuses ADR, the quickest route is to secure a final response, set a deadline, and prepare a letter before claim. This explains what evidence matters and when to escalate in the UK.
Services & Contracts
ADR decision ignored by business
If a business ignores an ADR decision, treat it as non-compliance and move to a clear final deadline and enforcement. This explains what evidence matters and when to escalate in the UK.
Services & Contracts
Small claim defended with false statements
If a small claim is defended with false statements, respond calmly with a point-by-point rebuttal backed by documents and follow the court’s directions. This keeps the case moving and reduces the impact of unsupported claims.
Services & Contracts
Court claim struck out due to technical error
If a county court claim is struck out for a technical error, quick action can often get it reinstated. This explains what to prepare, how to apply, and when to escalate if the court does not respond.
Services & Contracts
Missed small claims deadline — what now
If you have missed a small claims deadline, act quickly using the court’s official application process and prepare evidence for the delay and your defence. This page sets out the practical steps and when to escalate.
Housing & Tenancy
Compensation claim for disrepair disputed
If a landlord disputes compensation for disrepair, a written timeline and a firm request for a point-by-point decision usually moves things forward. This explains what to prepare, how to use the official complaints route, and when to escalate.
Housing & Tenancy
Disrepair caused damage to personal belongings
Disrepair like leaks, damp or mould can ruin belongings while repairs drag on. This explains how to document the loss, use the complaints process, and escalate at the right time.
Housing & Tenancy
Landlord denies liability for mould-related illness
If a landlord denies liability for mould-related illness, focus on written repair requests, evidence, and council escalation rather than arguing medical causation. This explains what to collect and the next steps that usually get repairs moving.
