UkFixGuide Team
Services & Contracts
Insurance excess applied incorrectly
If an insurer has taken the wrong excess, the quickest route is a written calculation request followed by a formal complaint and escalation if needed. Clear policy pages and a settlement breakdown usually unlock a correction.
Services & Contracts
Insurer reduces payout without explanation
If an insurer reduces a payout without explaining why, a written breakdown request and a formal complaint usually prompts a proper recalculation. If it doesn’t, escalation is often possible once a final response is issued or the complaint timeframe passes.
Services & Contracts
Policy terms changed mid-contract
If a provider changes policy terms mid-contract, a focused written complaint and evidence bundle usually gets either the original terms restored or a penalty-free exit. This explains what to gather, how to escalate, and how to avoid avoidable arrears while the dispute runs.
Services & Contracts
Claim closed without decision
If a business closes a claim without a decision, a written reopen request and a deadline usually gets a proper final response or a clear route to escalate.
Services & Contracts
Hotel denies overbooking compensation
If a UK hotel refuses a confirmed booking due to overbooking, act at reception to secure relocation or a refund, then claim reasonable extra costs in writing with receipts.
Services & Contracts
Company requests mediation then withdraws
If a company offers mediation then withdraws, lock the timeline in writing and move to the formal complaints or payment dispute route. This page explains what to gather and when to escalate in the UK.
Services & Contracts
Judgment issued but company does not pay
If a court judgment has been issued but the company still won’t pay, enforcement is usually the step that changes behaviour. This explains what to prepare and how to escalate through the official process.
Services & Contracts
Enforcement of CCJ unsuccessful
If CCJ enforcement has failed, the judgment still stands but the enforcement method may be wrong for the debtor’s situation. This explains what to prepare, which official route to use, and when to escalate or switch strategy.
Housing & Tenancy
Inventory ignores existing damage
If an end-of-tenancy inventory ignores damage that was already there, focus on evidence and use the deposit scheme dispute route. A short, factual rebuttal often prevents unfair deductions.
Housing & Tenancy
Landlord sold property during dispute
If a landlord sells the property mid-dispute, the tenancy usually continues but responsibility can become unclear. Use a written handover summary, keep rent payments correct, and escalate through the council if disrepair is involved.
