UkFixGuide Team
Bills & Payments
Backdated energy bill shock
A backdated energy bill can arrive after months of estimates, a move, or a meter change. Use readings, timelines, and the 12‑month backbilling rule to challenge it and agree a fair plan.
Bills & Payments
Water bill incorrect — how to challenge
A water bill can look wrong due to estimated readings, incorrect move-in dates, or the wrong meter being linked. Use photos, dates and a clear complaint to get it rebilled.
Bills & Payments
Electricity bill wrong after moving
If an electricity bill looks wrong after moving, it is usually down to an opening reading, dates, or a meter mismatch. These checks and fixes help get a rebill and stop estimates snowballing.
Housing & Tenancy
Boiler broken and landlord not responding
A broken boiler with no landlord response can leave a UK rental without heating or hot water. Use safe checks, document evidence, and escalate in a structured way.
Housing & Tenancy
Mould and damp in rented property — tenant rights
Mould and damp in a rented home is common in UK winters and often returns after cleaning. Use evidence-led reporting to separate condensation habits from repairs the landlord must address.
Housing & Tenancy
Landlord ignoring emails and calls
If a landlord ignores emails and calls, the repair can drift for weeks and the evidence gets messy. Use a clear written timeline, practical checks, and escalation routes that usually work in UK rentals.
Bills & Payments
Gas bill suddenly doubled — what to check and how to fix it (UK)
Gas bill suddenly doubled? Here’s what usually causes it in the UK If your gas bill has suddenly doubled, most...
Council & HMRC
Council Tax Wrong Band — how to check and challenge (UK)
If your council tax band looks wrong, don’t just complain to the council and hope they “review it”. In the...
Bills & Payments
Energy bill estimated too high — what to do in the UK
If your energy bill is estimated too high, don’t argue about the amount straight away. In the UK, overestimated bills...
Housing & Tenancy
Landlord ignoring repairs — escalation steps in the UK
If your landlord is ignoring repairs, stop sending endless polite chasers. In the UK, repairs move when you (1) document...
