UkFixGuide Team
Services & Contracts
Faulty product return refused
If a retailer refuses to accept a faulty product return, the issue is often a policy script rather than the actual rights position. These steps help gather evidence, challenge refusals, and escalate calmly.
Money & Legal
Payment plan broken — consequences
If a payment plan breaks, fees and enforcement can start quickly. Use these practical steps to reset the plan, protect evidence, and escalate at the right time.
Services & Contracts
Refund refused by company
If a company refuses a refund, the right next step depends on whether the purchase was faulty, misdescribed, or simply a change of mind. This checklist helps build evidence and escalate calmly through complaints and payment routes.
Driving & Transport
Car clamped illegally
A car clamp on private land is often unlawful in Great Britain, but it still happens. This explains the common UK patterns, quick checks, and how to escalate with evidence.
Driving & Transport
MOT dispute — next steps
If an MOT result doesn’t match the car’s condition, quick evidence and the right complaint route can make the difference. These next steps help keep costs down and protect the record.
Council & HMRC
HMRC refund delayed
HMRC refunds can stall due to processing backlogs, security checks, bank detail issues, or offsets against other tax. Use these checks to confirm what’s happening and what to ask next.
Council & HMRC
Emergency tax on payslip
Emergency tax on a payslip is usually a temporary PAYE tax code issue after a job change or missing starter details. These checks help confirm the cause and get the right code applied faster.
Bills & Payments
Council tax arrears — step-by-step fix
Council tax arrears often start with one missed instalment or a billing error after a move. Use these practical steps to correct the bill, stop escalation, and agree a realistic plan.
Bills & Payments
Standing charges explained (UK)
Standing charges are daily fees added to UK energy bills even when little or no energy is used. This explains why totals jump and how to check, challenge, and fix common billing issues.
Housing & Tenancy
Landlord entered property without notice
Unannounced landlord entry is common in UK rentals and can often be stopped with clear written boundaries and a simple evidence trail. This covers practical steps, escalation options, and what to record.
