UkFixGuide Team
Money & Legal
Small debt threatening letters explained
Small debt letters from an energy supplier are often automated and can be stopped by opening a formal billing dispute and asking for a collections hold. This explains what to gather, what to send, and when to escalate in the UK.
Housing & Tenancy
Council says repair issue is not urgent
If the council says a rental repair is not urgent, push for a written review decision, tighten the evidence, and use the council’s formal complaints route if needed.
Money & Legal
Employer refusing final pay
If an employer refuses to pay final wages, a clear written demand and the right escalation route usually unlock payment. This page sets out what to gather, what to send, and when to escalate in the UK.
Money & Legal
Redundancy pay wrong
If your redundancy pay looks wrong, ask for a written breakdown and challenge the dates and weekly pay used. Escalate through ACAS early conciliation if the employer won’t correct it.
Money & Legal
Employer ignoring grievance
If your employer is ignoring a grievance, a timed written chase and policy-based escalation usually gets the process moving. This explains what to gather, what to send, and when to escalate in the UK.
Money & Legal
Bank refusing chargeback
If your bank refuses to raise a chargeback, treat it as a formal complaint, tighten the evidence bundle, and set a clear deadline for a final response so you can escalate.
Services & Contracts
Small claims court process
Small claims can work when a business or person stops engaging. Use a clear final letter, then issue a focused claim with organised evidence if the deadline passes.
Money & Legal
Zero-hours contract rights
If shifts are being cancelled, hours cut, or pay is missing on a zero-hours contract, put the facts in writing and build a clear evidence timeline before escalating.
Services & Contracts
Insurance excess dispute
If your insurer is demanding the wrong excess, treat it as a formal complaint and ask for a written breakdown tied to your policy schedule. If it isn’t resolved, escalate to the Financial Ombudsman after the insurer’s final response or 8 weeks.
Services & Contracts
Flight cancellation compensation
If your flight was cancelled at short notice, you may be owed a refund or reroute, care costs, and fixed compensation unless the airline proves extraordinary circumstances. This explains what to claim and when to escalate.
